Cabot Place, Bristol PMPlus award

Cabot Circus receives Park Mark Plus in recognition of highest parking standards

Multi-Storey car park first car park in the UK to achieve the Park Mark Plus award.

Building on the well-regarded Safer Parking Scheme’s Park Mark award, the new Park Mark Plus recognises only the highest quality car parks.  The award assesses a range of criteria from services and operations to design and build. To qualify for the award, the car park must meet Park Mark and Disability Parking Accreditation criteria as a minimum.

Customer expectations for well-managed, high-quality car parks are exerting demand on the sector to deliver excellent services and enhanced customer experience whilst caring for the environment.  Technology is also playing a growing role in delivering a seamless and efficient customer experience.

Environmental sustainability is a key focus of this award; the assessment included the availability of electric charging bays (of which the car park currently has 12) and energy-saving equipment. The car park provides motorcycle parking with helmet lockers, a bug hotel, and some unique design features.

Chas Cannon, British Parking Association Area Manager said: “Cabot Circus has always been an impressive car park since it was built and remains one of the best in my region (Southwest and South Wales) The management goes above and beyond to create an excellent customer experience. The staff are welcoming and put their all into ensuring the car parks high standards are continuously met”.

Francis Lloyd, Business Support Manager said “We were thrilled to be the first car park in the UK to achieve the Park Mark Plus award. Cabot Circus strives to provide the highest quality parking facilities for our customers and we are always looking at ways to improve our service and customer experience. The Park Mark Plus award helps us to do this through an independent and in-depth review beyond the Safer Parking Scheme & Park Mark Award.”

Pete Wozniak, The Police Assessor for the award said “We are pleased to have worked with the Cabot Circus team and congratulate them on achieving the Park Mark Plus Award thereby ensuring a safe and secure facility.

Notes to editors

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The Safer Parking Scheme

  • The Safer Parking Scheme is a national standard for UK car parks that have low crime and measures in place to ensure the safety of people and vehicles. A Park Mark is awarded to each car park that achieves the challenging standards. The distinctive Park Mark signage helps drivers find car parks where they can confidently leave their vehicles, knowing the environment is safer.

Police Crime Prevention Initiatives (Police-CPI)

  • Police Crime Prevention Initiatives Ltd owns the police element of the project. Police CPI works alongside Police Scotland and the Police Service of Northern Ireland to deliver the police element of the Safer Parking Scheme. Details of the Safer Parking Scheme and Police CPI can be found at: www.britishparking.co.uk (for operators), www.parkmark.co.uk (for members of the public) and www.securedbydesign.com

The British Parking Association

  • The BPA manages the Safer Parking Scheme on behalf of Police Crime Prevention Initiatives Ltd (Police-CPI) and with support from the Home Office and the Scottish Government. Nine Area Managers are employed by the BPA to actively promote and manage the scheme throughout the UK
  • The BPA represents the UK’s parking and traffic management profession and currently has over 750 corporate members. This diverse membership includes local government, private landowners, private parking operators, technology companies, consultants, property developers, architects, and academics. In addition, we support over 500 individuals with their professional development through a separate membership structure
  • The BPA is a not-for-profit organisation, working collaboratively with members and stakeholders to support local communities by providing the parking services they need and improving compliance with parking rules and regulations. This is always with an emphasis on excellence & innovation in service delivery, encouraging education and fairness.