Action taken on Parking Rules to help motorists

Motorists in the UK will soon benefit from a key change to private parking rules, as the sector single Code of Practice is being updated to address concerns around what the media has dubbed the "5-minute rule." From 17th February 2025, drivers using private car parks monitored by fixed camera technology (eg ANPR or CCTV) will have a safeguard in place if they experience delays in making payment.

The update, introduced by the Private Parking Scrutiny and Advice Panel (PPSAP), ensures that motorists who face genuine difficulties in paying within a short timeframe are treated fairly. However, it remains essential for all drivers to read signage carefully and follow the rules of their chosen cark park. The update applies only to sites where technology supports this change. It does not  apply to Local Authority car parks and private car parks without ANPR or CCTV camera monitoring.

The panel moved swiftly to implement this improvement, following concerns first raised in late 2024. The Code has now been updated, reinforcing fairness for motorists while maintaining compliance and high standards. The Panel will be engaging with consumer groups in early 2025 and has committed to reviewing and addressing any emerging issues promptly.

The private parking sector plays a vital role in managing parking spaces effectively, with current data showing that 99.77% of parking events occur without incident. The panel and the two parking Trade Associations remain dedicated to building trust and transparency through continuous improvements and higher standards.

This update is a positive step for motorists, ensuring that parking rules keep pace with technological advancements and prevents nuisance and inconsiderate parking, whilst protecting compliant drivers.

Quotes and further information

Andrew Pester, Chief Executive of the British Parking Association said: “It is a real testament to the PPSAP that this change has been implemented so efficiently. The parking sector is always striving to ensure it operates in the interest of compliant motorists and to ensure that parking is fairly managed for all. This change is another important step in achieving this.

Will Hurley, CEO of the International Parking Community (IPC) said:

“It is crucial that there is a mechanism to identify and resolve issues quickly. I am pleased that the Panel has acted swiftly to introduce safeguards for motorists. It is important drivers play their part by reading and following instruction on signage when parking their vehicle. Our sector is making significant strides in elevating standards. The single Code, along with the creation of the Panel and its swift action reflects the sector’s positive progress and commitment to fairness.”

Further information:

• What if a motorist incurs a parking charge for this before the 17^th? We encourage motorists to engage with the operator about the specifics of their own case. If they are not satisfied with the outcome they can then appeal to an independent adjudicator.
• The Code applies to all private parking operators who are a member of an accredited trade association: British Parking Association (BPA) or International Parking Community (IPC)
• The sector single Code of Practice was published in October 2024.
• The Code was created based on the Government’s withdrawn Code
• Once the unintended consequences caused by evolving technology were highlighted in late 2024 the newly created panel (PPSAP) have moved swiftly to review the causal factors and make changes.
• The Government has, so far, indicated it is only planning to review their Code, when implemented, every 2 years. 
• The creation of the panel ensures that the Code will be overseen and adapted as necessary by parties  who do not operate car parks. 

Note: It is important not to mislead or cause confusion for consumers, as many car parks, both private and public, are pay on entry. It is important that consumers understand there is a need to read signage, follow instructions and note that at a pay on arrival car park they need to attempt to make payment as quickly as possible.